I'm unhappy with my grade. What can I do?
"I received an unsatisfactory grade – what is it, and what can I do about it?"
If the exam result is negative, you have the option to request the annulment of the examination if the examination procedure showed a "schweren Mangel" (serious defect.) The exact definition of a serious defect is not specified in the legal text – it could include a missing grading scale, unsuitable conditions during the exam (too loud, inadequate workspace, etc.), a lack of examination protocol in commission examinations, and similar issues.
"I received a passing grade – what is it, and what can I do about it?"
As students, you have the option to appeal against negative decisions made by the University of Vienna. Unfortunately, according to § 79 Abs. 1 of the University Act, you cannot appeal against positive examination results.
"To whom should I address my complaint?"
Once you receive your decision, you can check the legal remedies information, which specifies where to send your complaint and the deadline for submission.